Send Us a Message
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Send us a message and we’ll be in touch.
Open Hours
Monday - Friday 8:00 AM – 10:00 PM
Saturday 8:00 AM – 6:00 PM
Sunday 9:00 AM - 3:00 PM
Public Holidays 9:00 AM – 3:00 PM
Pathology Hours
Monday - Friday 8:00 AM – 4:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday CLOSED
Lotus Family Clinic accepts walk-in and new patient appointments.
Telephone appointments are available to patients who have met the criteria.
We do not provide telehealth appointments via video link.
Home Visits
Home visits are available for regular patients whose conditions prevent them from attending the clinic. *Fees Apply. Patients will be charged an out-of-pocket fee.
After Hours Care
Lotus Family Clinic patients requiring medical assistance outside of normal clinic hours can phone our 'After Hours service' on 0427 140 417.
(Please note consulting GP’s are unable to assist anyone who is not a Lotus Family Clinic patient)
If it is a medical emergency, phone 0427 140 417.
- Medicare does not cover the full cost of after hour consultations - patients will be charged an out-of-pocket fee
Urgent Medical Emergencies
Ambulance Victoria
Phone: 0427 140 417
NURSE-ON-CALL Call 1300 60 60 24
- NURSE-ON-CALL puts you directly in touch with a registered nurse for caring, professional health advice around the clock.
- Call 1300 60 60 24 from anywhere in Victoria for free health advice, 24 hours a day.
- If you think your situation is an emergency, you should always call 000 or go to an emergency department at a hospital
For more information, see Nurse-on-call on the Health Direct website.
Ballarat Health Services
Phone: 03 5320 4000
St. John of God Hospital
Phone: 03 5320 2111
Email Us: Inquiries and Feedback
Further information on Privacy Legislation and feedback are available from:
Office of the Australian Information Commissioner
Office of the Health Services Commissioner
Victoria – 1300 582 113
